TERMS OF SERVICE
The prepaid calling cards can be very convenient to using, but some words and terms of our service may be confusing for you. We chose the most
popular terms, and we hope it will help you to understand this terms and you can use our cards without difficulty.
A glossary of the most popular of prepaid calling cards terms you can see below this text.
Basic terms:
Prepaid calling cards - prepaid calling cards has a balance (number of minutes). Use prepaid calling cards for making long distance or
domestic calls.
PIN-number - The personal identification number of calling card. Each card has has unique PIN.
Access number - this a toll-free number, which you dial for use your prepaid calling cards.
Rechargeable calling cards - If you bought this card you do not require getting a new PIN when your calling card cash is over. Because
rechargeable prepaid calling cards can be "refilled".
"Smart cards" - prepaid calling cards with computer chip, which inserted in inside of card. This chip stores the cash of a calling card.
Country code - all of countries has own country code. This code is used for international calls. You can see some (most popular)
country codes here.
Person-to-personM - Person-to-person call is type of call assisted by operator (in a places where long distance phone service is absent).
A prepaid calling cards will be charged for this kind of call if caller answers.
Taxes and surchages:
Taxes - Some phone companies use the taxes for a manipulation rates, You should not pay your attention to companies offering the prepaid
calling cards with taxes including. Because if you use these calling cards you find yourself with fewer minutes than you paid for.
Surcharge - Some phone companies use the surcharge for cover an own costs. This method always made against your prepaid calling cards base
rate.
Random surcharges - Some phone companies use the random surcharges to increase the own profit. They force you to buy more their
prepaid calling cards or cards with more minutes. Because random surcharges is just a trick for taking away minutes from your calling
card.
Surcharge of payphone - It not a trick and not a hidden charge, this kind of surcharge is absolutely lawful kind of tax, which compensates
providers services.
Random disconnects - It is thought up for stop a long calls by random disconnects. It's done for forcing you to buy more prepaid calling cards,
or charge your card balance.
Fees:
Connection fee - many of phone companies charge this fee. That used against the minutes of your calling card every time when you
make a international or domestic call. Some companies include connection fee in payment of own prepaid calling cards.
Disconnect fee - this fee is hidden and charge against the minutes of your prepaid calling card every time when you hang up.
Be attentive - prepaid calling cards with disconnect fee are not so reliable.
Long call fee - that fee charged to the payment (balance) of your prepaid calling card. Some of companies charge the long call fee if
your call exceeds twenty or thirty minutes (or one hour).
Maintenance fee - this fee used to ensure that users of prepaid calling cards used up their card and will buy additional calling card or
additional minutes for card balance.
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